Shipping Information
Shipping Policy – PinSoothe
At PinSoothe, we understand that you’re excited to receive your order.
We do our best to ensure that the shipping process runs as smoothly and efficiently as possible.
Average Delivery Times
To offer you the best value for money, we work directly with our trusted suppliers in Asia.
This allows us to reduce costs related to storage, packaging, and logistics — ensuring you receive high-quality products at a fair price.
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Order processing time: within 24 hours of placing your order
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Average delivery time: 7 – 14 business days (depending on your location)
Please note that during busy periods (e.g. holidays or sales), delivery times may vary slightly.
We appreciate your patience and understanding.
Track Your Order
Want to stay updated on your shipment?
You can easily track your order through our Track & Trace page.
Tracking information becomes available 2–3 days after your order has been processed.
👉 Click here to track your order
Questions About Your Order?
Our customer service team is always here to help.
If you have any questions about your order or delivery, feel free to contact us:
We strive to respond within 24 hours on business days.
Delivery Delays
We aim to meet our stated delivery times; however, please note that unforeseen circumstances — such as customs delays, carrier issues, or extreme weather conditions — may occasionally cause delays beyond our control.
We appreciate your understanding and continued trust in PinSoothe.